12 month guarantee and 14 day change of mind policy applies to online purchases. Conditions apply.
All products sold by Southmall Jewellers are subject to the New Zealand Guarantees Act
The guarantees made under the afore mentioned Act are that the goods sold to consumers will:
- Be of acceptable quality – meaning they will do what they are made to do, and they are acceptable in appearance and finish
- Be fit for a particular purpose that a customer may enquire about
- Match the description given in any advertisements or marketing communications
- Match the sample or demonstrated model
- Be owned by the consumer upon it being purchased from our store